Who do I contact during my trip if I have an issue?

Modified on: 2019-07-25

If there’s anything you’re unhappy with or if you experience any problems during your trip, get in contact with your local agent immediately via your Evaneos Account, or by phone, on the number that they gave you before your trip. Your local agent is there to provide 24 hour on-the-ground support and assistance from the moment you touch down in the destination, and they’ll do their absolute best to resolve any and all issues for you.

You can also contact our Customer Care Team at any time through our contact form here.

If you taken out an insurance policy with Generali and have questions about insurance, please contact their Support Team directly on 1 (800) 348-9505.

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