FAQ

What is my Evaneos Account for?
In your Evaneos Account, you can find a full list of the trip enquiries you’ve ever made on the Evaneos website, as well as the tours saved in your ‘Favorit...
Thu, 14 Mar, 2019 at 5:34 PM
How can I connect to my Evaneos Account?
To connect to your Evaneos Account on our website, you must click on the "Sign into my Evaneos Account" tab at the top right hand corner of our we...
Thu, 14 Mar, 2019 at 5:36 PM
How can I reset my password?
If you have forgotten the password to log into your Evaneos Account, you can simply reset it by clicking on "Forgotten password". A reset link...
Thu, 14 Mar, 2019 at 5:37 PM
Where can I modify my personal information?
You can change your personal information and Evaneos notification preferences (Newsletter and SMS) via your Evaneos Account.
Thu, 14 Mar, 2019 at 5:39 PM
How do I share my trip experience with Evaneos?
Three days after you return from your trip you will receive an email from Evaneos with a link to a feedback form which will allow you to leave a review abou...
Thu, 14 Mar, 2019 at 5:40 PM
How do I unsubscribe from your Newsletter?
To unsubscribe from our Newsletter and/or other commercial emails, you can click on the unsubscribe link at the end of the Newsletter. You can also mana...
Thu, 14 Mar, 2019 at 5:42 PM
How do I delete my personal data?
To delete your account, please write to us at data.privacy@evaneos.com, specifying your email address that you used to create your account. Our team will ta...
Thu, 14 Mar, 2019 at 5:42 PM

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