How to contact Optionway?
If you need help, Optionway's customer service is at your disposal via the form on this page https://www.optionway.com/search?displayBeacon=true
Fri, 7 Apr, 2023 at 12:11 PM
How do I get my visa?
Your agent can advise and give you practical information regarding your visa application. They cannot under any circumstances make the application for you, ...
Mon, 18 Mar, 2019 at 11:34 AM
What documents do I need to send to my local agent?
When you have validated your finalized itinerary proposal and are ready to book, you may be asked to send a photocopy of your passport(s), so we would advis...
Thu, 14 Mar, 2019 at 6:11 PM
Can I get a discount off my trip price?
When you book a trip through the Evaneos platform, you create a trip itinerary directly with a local agency.  You will be quoted a direct price from the age...
Thu, 28 Mar, 2019 at 5:43 PM
How do I cancel my trip?
If you have to cancel your trip, you will need to inform your local agent directly by email. If you wish to cancel your trip and have already paid: Canc...
Thu, 14 Mar, 2019 at 6:14 PM
How do I get an invoice for my trip?
After each payment you make, you will immediately receive a payment confirmation email from Evaneos. In the case of a payment by bank transfer, you will rec...
Thu, 14 Mar, 2019 at 6:15 PM
Who do I contact during my trip if I have an issue?
If there’s anything you’re unhappy with or if you experience any problems during your trip, get in contact with your local agent immediately via your Evane...
Thu, 25 Jul, 2019 at 6:35 PM

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