FAQ

How do I create a trip request?
Choose your destination on the website and click on ‘start designing my trip’.  Fill in the trip request form with as much information as possible and submi...
Thu, 28 Mar, 2019 at 5:03 PM
How do I book my trip?
If you are happy with a trip proposal that your local agent has sent you and are ready to proceed with the booking, please send him/her a message to inform ...
Thu, 14 Mar, 2019 at 5:48 PM
How will I communicate with the local agent?
To get in touch with a local agency to begin your trip-planning you can request a quotation directly on our website either on a tour that interests you, or ...
Thu, 14 Mar, 2019 at 5:50 PM
How long will it take for the local agent to get back to me?
Your dedicated local agent will aim to respond to your request within 48 hours, but please allow for up to 72 hours if you need to take into account a large...
Thu, 14 Mar, 2019 at 5:51 PM
Can I create a multi-trip destination trip in one request?
Evaneos typically does not specialize in multi-trip destinations as each of our agents are locally based and therefore specialists in their own destination....
Thu, 14 Mar, 2019 at 5:53 PM
Do you organize group tours as well?
The tours created by Evaneos' local agents are 100% tailor-made, which means that the itineraries are customized to each couple, family, solo traveler, ...
Thu, 14 Mar, 2019 at 5:56 PM
Where can I find reviews from previous Evaneos travelers?
Our local partner agencies are carefully selected by our team according to strict quality criteria that is regularly updated.  If you would like to see what...
Thu, 14 Mar, 2019 at 5:57 PM
How do I buy travel insurance?
There are always unexpected surprises when traveling abroad, which is why we recommend taking out insurance before setting off on your trip. Your credit or ...
Thu, 25 Jul, 2019 at 6:15 PM
How can I contact Evaneos?
Our Customer Care Team is with you along the way for any assistance you may need during your trip-planning process. You can contact us through our contact f...
Mon, 26 Oct, 2020 at 3:43 PM
How do I book my international flights?
Evaneos has a partnership with Option Way. This allows our local partner agents the ability to search for, and provide you with, the best international flig...
Thu, 14 Mar, 2019 at 6:02 PM

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